Reel seems solid and sturdy. Assembly was pretty easy. Figuring out how to fit all the tubes together to get just the length I needed and then drilling the longer screws in took the most time. The company was great. Responsive and helpful. I feel like I did well in this purchase.
I really like the product. However, the set screws fir the tube did strip out and I had to use the self tapping screws to hold them together. But, great so far, and looking forward to an easy summer with regards to my solar cover process.
VINGLI 21 Feet Pool Solar Cover Reel Set Yellow
I should have bought this a year ago! Very easy to assemble with clear directions. The roller is very sturdy and rolls the cover with ease! When not in use, the wheels and handle make it easy to stow on the side of the house. In winter we will add the roller cover to keep it dry.
Instructions are tedious , but once its together it's geeat, works like a charm.
I ordered this solar pool cover reel and was happy to see that it arrived sooner than expected. I received the two boxes but when they are opened they both contained the same material. I ended up with 4 wheels and stand parts but no poles to connect the unit together so it is totally useless in it's current configuration. The components seem to be of great quality and I hope that this can be rectified soon since I now have two half units and it is unusable until I can get the rest of the correct pieces to this reel to complete the assembly.
Hello, the aluminum tube is used for connection, please see the manual. If you encounter other problems during the assembly process, please send a message to our customer service mailbox support@vingli.com, we will definitely give you the best after-sales service.
I’ve been trying to order parts but can’t find them on your site. Tried email question but don’t have order # since I can’t find parts I can’t give you an order # and no help if I don’t have #. Your phone number [****] doesn’t work have tried it for days .
I'm very sorry, but when there is no one on the phone, our staff may be off work.
In addition, you can send to our customer service email support@vingli.com, send the product accessories you want to order, explain the situation, our customer service staff will reply you immediately after seeing your letter, and we will work hard to help you solve it .
I should have bought this a year ago! Very easy to assemble with clear directions. The roller is very sturdy and rolls the cover with ease! When not in use, the wheels and handle make it easy to stow on the side of the house. In winter we will add the roller cover to keep it dry.
I would recommend this solar reel. It was easy to put together. It is very easy to attach the straps and clips to the reel and solar cover. I had to remove one of the sections as it was too wide, but the price was right, so I made a minor adjustment. Makes rolling the cover so much easier to put on and take off. I also had an extra strap and clip so I attached to the end to.pull the cover on easier for one person. It rolls around nicely to move away from the pool when not being used. I would purchase again.