Warranty Policy

vingli reserves the right to make changes to this warranty. The policies in place at the time of purchase will be honored.Please read the following warranty guidelines and restrictions carefully Before you purchase:

If you receive any items that do not meet expectations within 365 days from the date of purchase, please contact our service support team. For failures caused by non-human factors, our company will guarantee the return and exchange. The following conditions are not covered by the warranty. Vingli's liability is limited to repairing or replacing defective items.

Restrictions:

1. 365 days warranty applies only to original purchaser of products;
2. Damage caused by neglect or misuse of products is not covered;
3. Normal wear caused by normal use of items is not covered by this warranty;

To be eligible for warranty coverage, Manufacturers Require Evidence Of Warranty Defect – If you discover a product issue you will be required to provide photo and/or video evidence of the issue.

the original purchaser of the item must present the defective item, together with the original receipt of purchase, to the dealer from which it was purchased. The dealer will then make arrangements with vingli for repair or replacement of the defective item.

If you have any questions about our warranty policy, please email us: support@vingli.com, we will be happy to assist you.